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People Practices

The cornerstone of our people management philosophy rests on our unshakeable belief “Customers and Employees are both our Top and Bottom Lines”. From this belief we derive all our People Management Practices. The broad principle derived is: Job Satisfaction is the Key to Employee Satisfaction. We sincerely attempt to provide this via the following:

  • Ensuring that Blossomsians understand the significance of their individual contribution to the achievement of overall objectives of the organization.
  • Trying our best to give each the kind of role that she/he identifies with.
  • Providing variety in work through job rotations and giving opportunities to contribute to organization-building efforts above and beyond the regular work.
  • Providing constant and timely feedback on performance and organization membership as well as creating avenues by which Blossomians give feedback to the organization.
  • Enabling requisite levels of freedom and independence in work delivery and staying away from undesirable monitoring and controls.
To enable all this, the organization is being built brick by brick by adopting the framework of the People Capability Maturity Model (PCMM) - a global system that guides our people management practices into a coherent whole. Some of the key people processes that we are working on are:

Communication
Focusing on establishing effective communication throughout the organization and to ensure that Blossomians have the skills and avenues to share information and coordinate activities effectively.

Performance Management
Driving the organization’s and its members's progress by establishing objectives related to committed work against which performance can be measured, ascertain capability development assistance required to continuously enhance performance.

Competency Development
This starts with identification of requisite competencies at the organization level which are ultimately dependent on competencies that are needed to be identified, built or enhanced in the individual . Enhancing constantly the capability of Blossomians to perform assigned tasks and responsibility in turn uplinks to the organization capability building.

Training and Development
To ensure that the identified competency requirements are built through a systematic and focused approach.

Compensation
To provide all individuals with remuneration and benefits based on their contribution and value to the organization in a fair and transparent manner. Competitiveness of the compensation offered in comparison with the prevailing market's reality is the driving force.

Career Development
To ensure that individuals are provided opportunities to develop their competencies that enable them to achieve professional and personal career objectives within the organization’s goals.

Participatory Culture
A myopic outlook of utilizing talents of people only in the delivery of assigned duties has two broad undesirable effects: It prevents people from developing as well rounded professionals; and it denies the organization the readily available multi-talented internal resource pool that could potentially contribute to most of the challenges and opportunities facing the organization. Building a participatory culture enables availability of avenues to harness/give exposure to employee's full capability by involvement in making decisions and solving problems that affect the performance of business activities.
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